Refund policy
Return and Replacement Policy
Because each item is made especially for you when your order is placed, we do not accept returns or exchanges for incorrect size selections, color choices, change of mind, or buyer’s remorse.
However, we want you to be happy with your purchase. If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of receiving it at info@virtualmygirlfriday.com.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the item and the problem
Once we review your request, we will let you know whether a replacement or refund has been approved. You do not need to send the item back unless we specifically request it.
Please review all product descriptions and size charts carefully before placing your order, as each product is created on demand.
Items returned without prior approval will not be accepted.
For any questions regarding your order, please contact us at info@virtualmygirlfriday.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
More information about shipping and returns, click here> https://virtualmygirlfriday.com/policies/shipping-policy
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@virtualmygirlfriday.com.